Terms and Conditions
Last Update: Dec 21, 2024
Welcome to The Grange Restaurant. By accessing or using our website, mobile applications, or services, you agree to the following Terms and Conditions.
1. Use of Services
- You agree to provide accurate and complete information when making reservations or orders.
- Unauthorized use of our services is prohibited.
- We reserve the right to suspend or terminate access to our services for any user who violates these terms.
2. Reservations and Orders
- Reservations and orders are subject to availability.
- We reserve the right to cancel or modify bookings at our discretion.
- Payment details provided must be valid and authorized.
- Orders placed via the mobile application or website must adhere to the guidelines specified on the respective platforms.
3. Intellectual Property
All content on our website and applications, including text, images, logos, and other proprietary material, is the property of The Grange Restaurant and may not be used without explicit permission. All trademarks, service marks, and trade names associated with The Grange Restaurant are proprietary to us.
4. Payment Gateway
Our platform uses third-party payment gateways to process payments for reservations, orders, and other services. These third-party services are responsible for securing your financial information. By using our services, you acknowledge that:
- You are responsible for ensuring that all payment information provided is accurate and up-to-date.
- We do not store any credit card information directly, and all transactions are processed securely by our payment gateway provider.
- We are not responsible for any issues arising from third-party payment gateway services, including, but not limited to, failed transactions or unauthorized charges.
5. App Store and Google Play Store Guidelines
If you are using our mobile application downloaded from the App Store or Google Play Store, the following terms apply in addition to the general terms:
- The mobile application is provided "as is," and we do not guarantee its availability, performance, or security on all devices or operating systems.
- By downloading the app, you agree to comply with the terms of service set by Apple Inc. (for App Store) or Google Inc. (for Google Play Store), including any relevant user agreements or policies.
- Any updates to the mobile application will be subject to approval by the respective platform (Apple or Google) and may include new features, improvements, or bug fixes.
- We are not responsible for any technical issues related to the installation, performance, or compatibility of the app with your device.
6. Website Store
If you purchase products or services through our website, the following additional terms apply:
- All transactions are subject to availability and may be canceled or modified at our discretion.
- Prices for products and services are subject to change without prior notice. All prices are listed in GBP (Pounds Sterling) unless otherwise stated.
- We reserve the right to refuse any order or cancel a transaction at our discretion.
- Customers are responsible for ensuring that the information provided during the purchasing process is accurate and complete.
- Refunds and returns are subject to our refund policy, which can be found on the website.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential losses arising from the use of our services or products, including but not limited to loss of profits, data, or reputation.
- We are not liable for events beyond our reasonable control (e.g., natural disasters, technical issues, network failures, or service outages).
- Our liability, in any case, shall be limited to the amount paid for the service or product purchased, and no more.
8. Termination
We reserve the right to suspend or terminate access to our services, website, or mobile applications if you violate these Terms and Conditions or engage in illegal activities. This includes but is not limited to abusive behavior, fraudulent transactions, or violation of intellectual property rights.
9. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services or website will be resolved in the courts of the United Kingdom.
10. Contact Us
For questions about these Terms and Conditions, or if you need support with any of our services, contact us at:
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.